WordPress website care packages and support

We'll keep your website up-to-date, fast and secure so you don't lose business.

Hey busy business owner!

Don't add website maintenance to your to-do list.

Have you ever experienced any of these stressful things?...

  • You get an email from a customer telling you that your site is not loading or the forms or checkout aren't working.
  • Someone tells you that they tried going to your site, but saw a message in their browser that says it's insecure.
  • You try and log in for an urgent site edit and your admin panel has disappeared.
  • Your site is taking forever to load and you have no idea what to do to fix it.
  • Someone on your team tried to update some plugins and your site stopped working.
  • You desperately want to ask a quick question, but your hosting company keeps directing you to someone overseas that only speaks in the language of "tech".

We'll make sure your WordPress website is protected and safe.

Most hosting companies don't support you with your ongoing issues or aren't proactive with what your website actually needs.

With us, you don't need to stress anymore wondering if your website will crash or get hacked, is loading too slow, or if you have the backups, security and updates you need.

And you can ask us questions about your site and get answers in plain English from a team based in Australia.

Ready to stop dealing with your irritating website issues?

Our WordPress Website Care Packages:

WordPress Website

$95 AUD/month*

  • Daily backups so you don't lose any updates or customer data
  • Updates to WordPress, themes and plugins
  • Malware and security scans to find and stop any dodgy code in your site, such as hackers
  • Database optimisation to make everything run fast (every update you make stores a revisions, which stacks up over time)
  • Listing your site with Google Search Console and managing the alerts
  • Broken link check & fix so Google does not penalise your site
  • Page load speed optimisation - if you have a bad page we will tell you how to fix it
  • If your host provides an SSL certificate for site security, we will either set it up or ensure it is working properly
  • Monitor your site's uptime so we know when, or if, your site goes down and can address the problem
  • A private email address to contact us when you have questions
  • A monthly report so you can see the work we have done
  • 10% off our hourly development rate (see FAQs below for ideas of what we can do)**

WordPress Website + WooCommerce

$155 AUD/month*

  • Daily backups so you don't lose any updates or customer data
  • Updates to WordPress, themes and plugins
  • Malware and security scans to find and stop any dodgy code in your site, such as hackers
  • Database optimisation to make everything run fast (every update you make stores a revisions, which stacks up over time)
  • Listing your site with Google Search Console and managing the alerts
  • Broken link check & fix so Google does not penalise your site
  • Page load speed optimisation - if you have a bad page we will tell you how to fix it
  • If your host provides an SSL certificate for site security, we will either set it up or ensure it is working properly
  • Monitor your site's uptime so we know when, or if, your site goes down and can address the problem
  • A private email address to contact us when you have questions
  • A monthly report so you can see the work we have done
  • 10% off our hourly development rate (see FAQs below for ideas of what we can do)**
  • Update WooCommerce extensions (the add-ons that let you do more advanced things with your site)
  • Update WooCommerce database (where your orders are stored)
  • Update specific areas in your website theme to comply with the latest WooCommerce
  • Troubleshoot issues that arise, such as subscriptions not working, payment gateway issues, PDF voucher not generating, or checkout not working

*This is the starting price and does not include hosting; in some instances the monthly fee might be more based on the complexity of your site

**Standard developer rates are $100/hour, but you get 10% off with our care package and pay only $90/hour

"It's been invaluable..."

"Having your team available to assist us over the past few months has been invaluable.  What you have achieved on our behalf has enabled us to ensure that our website was up to date, monitored and that some of the changes we wanted were able to be executed seamlessly.  It has been appreciated."

~ Rosemary McPherson, Egan Associates

❤️ Our Love it or Leave it 100% Satisfaction Guarantee ❤️

You are either head over heels thrilled with your new package (i.e. website speed and the fact you don’t have to touch the annoying bits again) or cancel it at any time. No questions asked.

Have questions? We have you covered...

This package is perfect for anyone who knows the importance of having a fast website that does not crash.

It's also perfect for you if you...

  • Are a small business owner that can’t afford or does not want an IT team
  • Know you should not be messing around with website software and plugin updates, or doing backups yourself, and just want a site that works well
  • Put new blog posts up, including finding images.
  • Optimise Google Business listing
  • Install and analyse Crazy Egg/Hot Jar heat maps and provide suggestions for design improvement; then do those improvements
  • Install a live chat - Facebook Messenger or another one.
  • Add new pages, such as sales or landing pages for a specific marketing campaign
  • Linking sales pages to your payment gateway (like Paypal or Stripe)
  • Adding email list forms to your site (i.e. like Mailchimp, Active Campaign, etc.)
  • Adding social media feeds
  • Updating staff pages with new bios and images
  • Popups to promote specials or collect emails

Yes.  We will need to have a look at your site first to see what package you need for hosting. If you sign up for our Care Package you will receive a discount for hosting.  Please click on the "get started" button above and we will have a look at your site and let you know details from there.

You can cancel at anytime. Just use the contact details we share with you when you sign up and let us know.  We request that you give us at least a 7 day notice so we have time to remove our tools from your site and stop your next charge.

We love WordPress, but just like any other software it's prone to bugs and problems over time, so it needs to be updated and maintained to keep it working properly. 

Also, due to its popularity many WordPress sites are the target of hackers. If you don’t regularly update your software and plugins it's only a matter of time before your site is compromised by hackers. Most hackers are more savvy than IT professionals, highly skilled and try to cover their tracks. 

Once they gain access they plant dodgy code in your site. They then try to steal your data, put another site in the place of yours or just take your site down. Once they get this far, it's a difficult situation to recover from, so you need to be pro-active and keep your site updated.

Think of your website as the garden you spent so long planting, watering and caring for. Stay with us for a second…

It looks amazing at first. Then over time the weeds creep in and the bushes become overgrown. Before you know it your flowers can't grow because there are too many weeds surrounding them.

This is similar to what happens over time to a website. Many website owners buy hosting and set up their site and think that's all they need to worry about.

Then they put up blog posts, add content and do other things to make the website look nice and work they way they want, but they don’t realise or know how to do the “weeding” required to keep their site strong.

Your database over time becomes unruly and sucks up your hosting resources, which slows down your site.  It needs to be cleaned (or weeded) ongoing to keep your website in good working order.

Once you click on the "get started" button above we will ask you for access to your website.

We will login and look at:

  • how big your site is (i.e. how many pages, posts, products, etc)
  • what plugins you have
  • what theme you have (what your website was built on)
  • if it has been maintained with recent updates to your plugins and theme
  • your page loading speed to see where issues are
  • your current hosting to see how much space you have, and if it updated and secure

Based on what we discover we will let you know if you need an additional "Site Clean Up" package with us or if we can get started immediately. 

We will send you payment options and you will start getting a monthly report and email from us showing you what we did each month.

Get started below now

  • With more websites being launched daily, just the smallest improvement in your speed can mean the difference between someone leaving or staying on your site.
  • With more viruses and hacks happening each day, making sure your plugins are up to date and not vulnerable is now more important than ever.


We need to check the current health of your site before sending you a link to sign up. 

It's free, with no strings attached, should you not wish to go ahead.