#157: Why No One’s Listening (And How to Fix It)

"We're multitasking, we're half in, half out of conversations."

In this episode, Heather discusses the challenges of effective communication and the declining listening skills in today's fast-paced, distraction-filled world. 

She shares personal experiences from managing volunteers and emphasises the importance of active listening in building trust and connection, both in personal and professional settings. Heather offers practical tips for improving listening skills and encourages listeners to practice presence in their conversations.

 

Takeaways

  • People's listening skills are declining due to distractions.
  • Real connection requires real listening.
  • Active listening builds trust and depth in relationships.
  • Presence in conversations makes others feel valued.
  • Delegation requires clear communication and confirmation.
  • Simplifying communication can aid in better listening.
  • Curiosity in conversations enhances understanding.
  • Being present is a powerful gift to others.
  • Listening is essential in business and leadership.
  • Everyone can improve their listening and communication skills.

 

At a glance…

00:00 The Challenge of Communication
06:58 The Importance of Active Listening

 

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