#148: Lou Mathieson shares how to build the right team
"I feel that that then contributes to their ownership in the business."
In this conversation, Lou Mathieson shares insights on business growth, the importance of self-care, and building a strong team. She discusses her journey into entrepreneurship, the services offered by her company, The Administration Agency, and the impact they have made in the community.
Lou emphasises the significance of flexibility in the workplace and the need to celebrate small wins to maintain motivation and positivity.
Takeaways
- Look after yourself; it's crucial for business success.
- Building a supportive team is essential for growth.
- Remember your big picture and your 'why' during tough times.
- Lou's journey into business was unplanned but fulfilling.
- Not niching services allowed for greater growth opportunities.
- The Administration Agency focuses on community impact and support.
- Successful rebranding can lead to positive business changes.
- Flexibility in work arrangements is increasingly important.
- Celebrating small wins boosts team morale and motivation.
- Open communication with clients and team members fosters trust.
At a glance…
00:00 Introduction and Initial Thoughts
03:05 Tactical Tips for Business Growth
05:56 Building a Strong Team and Vision
11:58 Lou's Journey into Business Ownership
18:02 The Administration Agency: Services and Impact
23:59 Challenges and Future Trends in Business
30:07 Final Thoughts and Advice
About the Guest
Louise Mathieson is the Founding Director of The Administration Agency, a business she established in 2019 as Performance PA. Initially inspired by a colleague in the NSW Government, Louise rebranded in 2020 to expand her services and create a virtual hub supporting small businesses across Australia.
Today, The Administration Agency offers tailored administrative solutions, from inbox management to social media and event planning, focusing on personalised, client-specific support. Louise is passionate about helping business owners grow and scale sustainably while also serving as a role model to women in her regional community.
